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O Cortana, Where Art Thou?


Since the release of Windows Insider Fast Ring build 19008 — that is, for a month now — Cortana has been hiding from non-US users. She’s simply not there, not present, not working. What’s weird is this issue has never been mentioned once in Microsoft’s release notes as a known issue. On this topic, there’s absolutely nothing from the Insider team. I beg you non-US users to retweet this, or leave feedback through the Feedback Hub (Insider team and its individual members have all blocked and / or muted me, my tweets and feedback will go unnoticed). This must be fixed:

I have only tested this in languages I can understand well enough to install Windows 10, and can confirm that after a clean install of 19008 or some later Insider build, Cortana does not work at least in German, French, Italian, Spanish and UK English. I guess it’s the same in any other supported Cortana language. What’s worst, and really shameful, is that Microsoft, or rather the Windows and Insider Teams have not even bothered to localize the language of the error message. I know many French, Italian and Spanish users who neither speak nor understand English, yet the message given is only in English. In the following screenshot, I show a clean install of French Windows 10 Pro build 19030, with its location set to France:

I’ll make a bet: if Cortana suddenly stopped working for all American, US English users today, Sunday, the issue would have been fixed by Tuesday morning. But, as it is that this affects mostly non-US users, it’s not very high on the Insider Team’s priority list. For a month now, we have had no Cortana. The silence, as the old saying goes, is deafening?

O Cortana, where art thou?

Kari

Author: Kari Finn

A former Windows Insider MVP, Kari started in computing in the mid 80’s writing code for VAX / VMS systems. Since then, he’s worked in a variety of IT positions. He specializes in Windows image capture, customization, repair and deployment as well as Hyper-V virtualization. Kari is a proud Team Member at number #1 Windows site TenForums.com.

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