Microsoft’s decision to take away internal usage rights from partners has been strongly opposed. As we reported earlier, a petition was launched earlier this week. By today, that petition had over 6,000 signatures.
Today, the company also reversed its decision, saying they listened to their partners. Gavriella Schuster, Corporate Vice President, One Commercial Partner Organization, published this open letter to Microsoft Partners on its official MPN Blog:
To our partners:
Over the last several days, we’ve heard from many of you about changes we were planning to make regarding benefits included with gold and silver competencies, and those in the Microsoft Action Pack. These included benefits related to internal use rights, or IUR — specifically the terms governing the use of product licenses to run partner businesses.
I want to thank you for sharing your feedback with us and would like to provide an update on partner benefits.
Your partnership and trust matters to us. Given your feedback, we have made the decision to roll back all planned changes related to internal use rights and competency timelines that were announced earlier this month. This means you will experience no material changes this coming fiscal year, and you will not be subject to reduced IUR licenses or increased costs related to those licenses next July as previously announced.
We listened to you, and we have acted.
We heard your feedback.
— Microsoft Partner (@msPartner) July 12, 2019
This must not have been an easy decision to make. Only a few days ago Microsoft publicly defended its decision to take away internal usage rights in a webcast. It is clear that they were not prepared for the strong waves of reaction that these decisions provoked from partners. In one outstanding and noteworthy move, Microsoft shows that even it can – and will – listen to the voice of reason.
I welcome today’s decision. In my eyes, Microsoft earned some serious brownie points in reversing itself here!
Author: Kari Finn
A former Windows Insider MVP, Kari started in computing in the mid 80’s writing code for VAX / VMS systems. Since then, he’s worked in a variety of IT positions. He specializes in Windows image capture, customization, repair and deployment as well as Hyper-V virtualization. Kari is a proud Team Member at number #1 Windows site TenForums.com.