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Macrium Technician – a tool for IT admins

I am and have been a Macrium Reflect fan for a long time now. In my personal opinion, Reflect is the best imaging application available to both consumers and corporate environments. That’s the reason why I contacted Macrium asking for a trial license for the Technician Edition, to see how it differs from standard Reflect licenses.

I have been testing Macrium Technician now for the past month. I must say it’s an extremely practical tool to image and restore Windows workstations and servers with no need to install Reflect on each of them. The technician version runs directly from a special USB stick that includes both 32 and 64 bit versions. You simply plug in the USB device, and run a launcher that lets you choose the bit-architecture for the target machine.

To begin, here’s a quote from Macrium about this product:

The Standard Technician’s License enables a single technician imaging and recovery of up to 10 Servers and unlimited Workstations providing the software is not installed on more than one computer at a time.

Includes 1 perpetual Macrium Reflect Server License plus free upgrade protection and technical support during subscription period.

This software includes Portable Application Support, allowing you to create a USB stick with rescue environment that can image your target PCs both online and offline.

In addition to the Technician Standard edition I tested, an Enterprise edition is also available. It may be used on unlimited workstations and servers. The Standard costs €413, Enterprise €719 ($510 and $886, respectively, as per today’s exchange rates).

Macrium Reflect Technician, both Standard and Enterprise editions, includes Macrium Reflect Server edition. After installing it, the first task is to create technician USB:

Please note: all images © Macrium; I forgot to take screenshots before my 30-day trial expired 😉

When it’s done, that’s it. Because normal Macrium workstation and server licenses are machine specific, without the Technician edition, you would need Reflect installed on each machine. With a Technician USB, however, you can image any workstation or server simply from the desktop, by launching Macrium Reflect from your USB drive. Because it also works as bootable rescue media, you can also use it to restore any image to any machine, online or offline. Simply put, the Technician edition allows IT support to backup and image multiple machines with a single license.

The Technician edition also includes full support for deploying an image to new, but dissimilar hardware.

One of the things I like best in Technician is its ability to add drivers as you go. Computers may have totally different hardware, and once created, the Technician USB might only initially contain drivers for hardware found on the PC where it was built. However, selecting View Unsupported Devices in the Restore menu then allows you to add more drivers for another machine:

It’s hard to find anything negative to say about Macrium Technician license. Of course, you cannot make differential or incremental images when working from portable Reflect, but for fast imaging and restoring, it does what it promises.

All in all, I wholeheartedly recommend a Macrium Technician license for commercial use. I will most certainly get a Standard license for my home network at some point in the future. It is problem free, reliable and very practical to use when you have multiple machines to backup and maintain.

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Author: Kari Finn

A former Windows Insider MVP, Kari started in computing in the mid 80’s writing code for VAX / VMS systems. Since then, he’s worked in a variety of IT positions. He specializes in Windows image capture, customization, repair and deployment as well as Hyper-V virtualization. Kari is a proud Team Member at number #1 Windows site TenForums.com.

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