Go to ...

RSS Feed

Remote Assistance

Win10 1903 RDP Connection May Provoke Black Screen

Certain PCs — especially those with older Intel internal GPUs — may experience a black screen when using Windows 10’s built-in Remote Desktop (RDP) facility. This applies to PCs acting as RDP servers and those acting as RDP clients, according to MS.

Windows 10: An Always-Moving Target

I had an interesting interaction with Kari today. I found myself trying to get around a problem in remoting into one Skip Ahead Insider Preview PC from another PC running the same OS. No problems getting from other Windows builds into the target PC. Only problems getting from one Skippy PC to another (see my

DaRT 10 – Remote Assistance

When a user contacts Help Desk because a PC is unusable or acting weird, the only thing needed is for that user to get the DaRT 10 Recovery Media and boot PC from it. As DaRT 10 does not require the PC to be bootable to Windows, in most cases the issue can be resolved by