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Finland: Microsoft must pay user for upgrade without permission

The Consumer Disputes Board in Finland decided on Friday that Microsoft should compensate an unnamed user €1,100 ($1,260, £990) for upgrading his laptop from Windows 8.1 to Windows 10 without obtaining his permission. The User had demanded €3,000. In Finland, the Board’s recommendations are not legally binding but over 80% of businesses comply with its

Win10.guru – Year One

With the holiday break over, it’s time to look back over our first year at Win10.guru before starting Year Two. A few years back, I was thinking about a website for advanced Windows users and IT professionals. Quite accidentally (it’s too long a story to tell here), I found myself the proud owner of a catchy

Insider Preview Expires 12/14/2018. Should You Be Worried? No!

Current Insider Preview builds — some released within the past week — still feature a 12/14/2018 expiration date. Though that date is drawing near, it’s inevitable that MS will release a new Preview with a different label and a mid-2019 expiration date before December 14 is upon us.

Microsoft Teams Free – How to get Scheduled Meetings

On TenForums.com where I volunteer as a team member, we have replaced Skype for Business with Microsoft Teams Free for our regular TenForums Live webcasts. These webcasts are online meetings, open to all TenForums (TF) members and guests alike. I set up these meetings using my O365 Enterprise account and credentials, then share a link

Win10 Troubleshooting Woes

The problem with shooting Windows 10 trouble, alas, is often in knowing where to aim. Case in point: my recent Reliability Monitor shows an error from the Windows Shell Experience. The specific error is labeled MoAppHang. As far as I can find out (and additional reporting data confirms this finding) this means some kind of

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